PRIVACY POLICY

Effective Date: May 26, 2026

The Crash Team (“Firm,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through this website.

This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users of this website.

  1. Information We Collect

    We collect information from you when you:

    • Visit our website
    • Complete a contact or consultation form
    • Request information or legal assistance
    • Subscribe to communications
    • Call, text, or otherwise contact our firm
    • Interact with advertisements or website features

    Depending on the interaction, you may be asked to provide information including:

    • Name
    • Email address
    • Phone number
    • Case-related information
    • Other information voluntarily submitted by you

    You may also visit portions of our website anonymously.

    We may automatically collect certain technical and usage information, including:

    • IP address
    • Browser type
    • Device information
    • Operating system
    • Referral source
    • Pages viewed
    • Time spent on the website
    • Click activity and interaction data

  2. Cookies and Tracking Technologies

    Our website may use cookies, pixels, and similar tracking technologies to improve website functionality, understand visitor behavior, and support marketing and advertising efforts.

    Cookies are small files stored on your device that help websites recognize users and remember preferences.

    We may use:

    • Google Ads
    • Google Analytics
    • Meta/Facebook advertising technologies
    • Call tracking technologies including CallRail
    • Session and website analytics tools
    • Remarketing and conversion tracking technologies

    These technologies help us:

    • Understand website traffic
    • Improve user experience
    • Measure advertising effectiveness
    • Associate calls or inquiries with marketing campaigns
    • Deliver more relevant advertisements

    Google and other third-party vendors may use cookies to serve ads based on prior visits to this website and other websites.

    You may manage cookies through your browser settings and may control advertising preferences through applicable third-party tools and ad settings.

  3. Call Tracking and Dynamic Phone Numbers

    Our website and advertising campaigns may use call tracking technologies and dynamic phone number insertion to better understand how visitors found our website and to evaluate advertising performance.

    Phone numbers displayed on the website may change based on advertising source, referral path, or campaign activity.

    Call tracking does not change the cost of your call or affect your ability to contact our firm.

  4. How We Use Your Information

    Information collected through this website may be used to:

    • Respond to inquiries
    • Provide requested information
    • Schedule consultations
    • Improve customer service
    • Improve website functionality
    • Personalize your experience
    • Improve marketing and advertising performance
    • Analyze website traffic and visitor interactions
    • Communicate regarding legal services or consultations
    • Send administrative or service-related communications

  5. SMS and Text Messaging Communications

    By voluntarily providing your phone number and communicating with our firm, you consent to receive communications related to your inquiry, consultation, or legal matter, which may include calls and text messages.

    Message frequency may vary.

    Message and data rates may apply.

    You may opt out of text communications at any time by replying STOP or contacting our office directly.

    Consent to receive text messages is not required to obtain legal services.

  6. How We Protect Your Information

    We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information and maintain the security of our systems.

    Information transmitted through our website is protected using commercially reasonable security technologies, including SSL encryption where applicable.

    While we strive to protect information, no method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  7. Disclosure of Information

    We do not sell your personal information.

    We may share information with trusted third parties that assist us in operating our website, conducting business operations, advertising, communications, analytics, and servicing inquiries, provided such parties maintain appropriate confidentiality and security protections.

    We may also disclose information when necessary to:

    • Comply with legal obligations
    • Protect rights or safety
    • Enforce site policies
    • Respond to lawful requests

    Non-personally identifiable information may be used or shared for analytics, advertising, or marketing purposes.

  8. Third-Party Links

    Our website may contain links to third-party websites.

    These websites maintain independent privacy policies and practices.

    We are not responsible for the content, privacy practices, or activities of third-party websites.

  9. Children’s Privacy

    Our website is not directed toward children under the age of 13.

    We do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

  10. Online Policy Only

    This Privacy Policy applies only to information collected through this website and does not apply to information collected offline or through other channels.

  11. Attorney-Client Relationship and Website Disclaimer

    Neither viewing this website nor transmitting information through this website constitutes an attorney-client relationship between you and the Firm, nor does any information contained on this website constitute legal advice.

    Submitting a contact form, calling, texting, emailing, or otherwise communicating with our Firm does not create an attorney-client relationship.

    An attorney-client relationship is established only through a signed written agreement with our Firm.

    Communications sent through the Internet, website forms, email, chat features, text messages, or SMS messaging may not be secure and could be intercepted, read, redirected, or accessed by unintended third parties.

    Please do not send confidential, sensitive, or time-sensitive information through this website or through electronic communications unless and until an attorney-client relationship has been formally established.

    If you communicate with us through this website or electronically, you understand and acknowledge that such communications may not be considered privileged or confidential until an attorney-client relationship has been established.

  12. Terms and Conditions

    Please also review our Terms and Conditions governing use of this website, including disclaimers and limitations of liability.

  13. Your Consent

    By using this website, you consent to this Privacy Policy and the practices described herein.

  14. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time.

    Changes will be posted on this page with an updated effective date.

    If you have questions regarding this Privacy Policy, please contact:

    The Crash Team
    Three Sugar Creek Center Boulevard, Suite 575
    Sugar Land, Texas 77478
    713-300-0000
    https://crashteam.com